LEGAL
Pricing & billing
Last updated: October 12, 2026
Elevate Optimal Inc. · 7757 N Artesiano Rd, Tucson, AZ 85743 · support@elevateoptimal.com · +1 (979) 709-7212
What the price covers
Every price on Elevate Optimal is billed monthly and includes the medication, the online visit with a licensed provider, ongoing messaging with your care team and shipping. There are no hidden visit or shipping fees.
When you're charged
At checkout we save your card securely and you pay $0.00 that day. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24–48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Renewals
Your plan renews automatically at the price and interval shown until you cancel, and you can cancel any time before your next refill from your account, by emailing support@elevateoptimal.com or by calling +1 (979) 709-7212. Your provider checks in before refills.
Insurance, HSA and FSA
We do not accept insurance. Some expenses may qualify for HSA/FSA reimbursement; this is not guaranteed, so check with your plan administrator.
Statement descriptor
Charges appear on your statement as ELEVATEOPTIMAL.